What Are Some Objective Signs That Your Department/Organization/Team are Underdelivering?

In this segment, Idris and Ross dive into the signs of underperformance within teams, focusing on both operational and project-based teams. They discuss the importance of measuring team performance through well-defined metrics and standards, emphasizing the role of maturity, documentation, and accountability in assessing team efficiency. The conversation highlights the challenges in detecting underperformance, particularly in project-based work, and how external factors like leadership decisions can significantly impact team velocity and productivity.

Key Takeaways:

• The importance of clear metrics and standards to evaluate team performance.

• The impact of leadership and organizational maturity on team efficiency.

• Differentiating between operational and project-based team underperformance.

Transcript: https://www.futureofwork20.com/p/signs-team-underdelivering-transcript